Status Update for February 28, 2020

February 27, 2020

The vast majority of orders from the fall and winter have shipped and should have arrived.  If you placed an order at any of the fall/winter events, and have not received your product(s), please email  

ONLINE orders placed on or before February 27, 2020 will ship by March 20.

ONLINE orders placed between February 28 and March 29 will ship according to the ship dates for AKC National Agility Championship, listed below.

Turnaround times for AKC National Agility Championship:

  • Download links for PRE-ORDERS will be emailed no later than April 20, 2020
  • Download links for orders that were placed at the show will be emailed no later than April 20, 2020. 
  • USB thumb drives will ship no later than April 30, 2020.
  • All other orders will ship no later than June 1, 2020.
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